Privacy Policy

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company or business name
• Information submitted through contact or consultation forms
• Information provided when communicating with us
• Information necessary to provide our services

When working with clients, we may also process information that the client provides or makes available to us for the purpose of designing, implementing, maintaining, or supporting their systems.

We may use information to:

• Respond to inquiries
• Schedule consultations
• Provide and manage our services
• Design and implement AI systems and automations
• Communicate with clients
• Provide customer support
• Maintain and improve our website and services
• Process payments and invoices
• Prevent fraud, abuse, or unauthorized activity
• Comply with legal and regulatory obligations

Client data remains the property of the client. XylarFlux may access or process client data only as reasonably necessary to provide, maintain, troubleshoot, or support the agreed services.

For ongoing maintenance or support engagements, XylarFlux may retain the access necessary to provide the agreed services. For completed projects without ongoing support, unnecessary access may be removed after deployment.

Our services may use third-party platforms and providers depending on the system being built.

These may include, where applicable:

• Meta / WhatsApp
• OpenAI
• Anthropic
• Groq
• Google AI
• Supabase
• n8n
• Make
• ElevenLabs
• Vapi
• Retell
• Twilio
• Calendly
• Google Calendar
• Notion Calendar
• Stripe
• Other third-party tools required for a client's system

Third-party services may process information according to their own privacy policies and terms.

XylarFlux does not control the privacy practices or security policies of independent third-party providers.

Payments may be processed through third-party payment providers such as Stripe.

XylarFlux does not store complete payment card numbers on its own systems. Payment providers collect and process payment information according to their own terms and privacy policies.

Our website uses necessary cookies or similar technologies required for website functionality.

If we introduce analytics, advertising pixels, or other non-essential tracking technologies, we may update this Privacy Policy and, where required, provide appropriate notice or consent mechanisms.

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purposes described in this Policy, to provide services, maintain business records, resolve disputes, comply with legal obligations, or enforce agreements.

Client data and system access may be retained or removed depending on the nature of the engagement and whether ongoing maintenance or support is being provided.

You may contact us to:

• Request information about personal data we may hold about you
• Request correction of inaccurate information
• Request deletion where applicable
• Ask questions about how your information is processed

Some information may need to be retained where required by law or necessary for legitimate business purposes.

Our website and services are intended for businesses and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

For privacy-related inquiries, you may also contact:

hello@xylarflux.com