Terms of Service

XylarFlux provides business systems consulting and implementation services including:

• Custom AI systems
• XylarFlux AI systems
• AI automation
• Workflow automation
• Integrations
• Implementation
• Ongoing support

Our solutions may also include AI receptionists, WhatsApp AI systems, AI voicebots, Facebook lead qualification systems, AI email outreach systems, CRM and business-system integrations, customer communication systems, internal operational systems, and other AI-powered business solutions.

XylarFlux provides both custom AI systems and ready-to-deploy XylarFlux AI Systems. Ready-to-deploy systems may be configured, customized, and integrated around a client's business requirements.

The exact services, deliverables, timeline, price, and requirements for a particular project will be described in the applicable proposal, statement of work, invoice, or other written agreement.

Custom AI systems are designed around the client's specific business requirements, workflows, tools, and objectives.

Because each project is different, features, integrations, timelines, and deliverables may vary from project to project.

XylarFlux may also provide ready-to-deploy AI systems designed to address specific business problems.

These systems may be configured, customized, integrated, and deployed according to the client's requirements.

Unless expressly stated otherwise in a written agreement, purchasing or using a XylarFlux AI system does not transfer ownership of XylarFlux's underlying intellectual property, frameworks, methodologies, templates, or proprietary technology.

The initial Systems Audit is provided at no charge.

The audit is intended to understand the client's business, identify operational bottlenecks, and determine potential system opportunities.

A free audit does not create an obligation for either party to enter into a paid project.

Custom implementation projects generally start from $990 and are billed according to the payment schedule agreed in the applicable proposal or statement of work.

Payment schedules are agreed upon between XylarFlux and the client before work begins.

A typical project may involve:

• An upfront payment before implementation begins
• A milestone payment during the project
• A final payment upon deployment or completion

The exact payment schedule is determined by the applicable proposal, invoice, or agreement.

Certain systems may require ongoing monthly maintenance, support, hosting, third-party services, monitoring, optimization, or other recurring services.

Where applicable, monthly fees will be stated in the applicable proposal or invoice.

Monthly services are invoiced and paid in advance for each service period.

Clients may cancel ongoing monthly services at any time. Cancellation does not automatically create a refund for the current paid service period.

If a client cancels, the client may continue receiving the agreed services through the end of the already-paid period, subject to the applicable agreement.

Clients are responsible for:

• Providing accurate information
• Providing required content and business information
• Providing necessary account access
• Providing timely feedback and approvals
• Maintaining required third-party accounts
• Ensuring that information provided to XylarFlux may legally be used for the intended purpose
• Cooperating with implementation requirements

Delays caused by missing information, approvals, access, content, or other client dependencies may extend the project timeline.

Clients may provide access to third-party systems required for implementation.

Where appropriate, XylarFlux may create or configure required accounts or services on behalf of the client.

For ongoing maintenance or support engagements, XylarFlux may retain the access necessary to provide the agreed services. For completed projects without ongoing support, unnecessary access may be removed after deployment.

XylarFlux systems may depend on third-party platforms, APIs, software, communication providers, AI providers, hosting services, calendars, CRMs, or other services.

Examples may include Meta/WhatsApp, OpenAI, Anthropic, Groq, Google, Supabase, n8n, Make, ElevenLabs, Vapi, Retell, Twilio, Calendly, Google Calendar, Notion Calendar, Stripe, and others.

Third-party services are independently operated and may change their pricing, availability, features, APIs, policies, or functionality.

XylarFlux is not responsible for outages, restrictions, policy changes, API changes, or failures caused by third-party services.

Project timelines depend on both XylarFlux and client dependencies.

If a client causes a material delay by failing to provide required information, access, approvals, content, or feedback, the project timeline may be extended.

XylarFlux may allow a reasonable grace period, generally up to 10 days, depending on the circumstances.

After a prolonged client-caused delay, XylarFlux may pause, reschedule, or close the project.

Any additional fees resulting from significant client-caused delays will be specified in the applicable proposal or agreement.

Unless otherwise agreed in writing:

Client-owned materials: Client data, business information, content, customer records, and materials supplied by the client remain the client's property.

XylarFlux materials: XylarFlux retains ownership of its pre-existing technology, frameworks, templates, methodologies, reusable components, know-how, systems architecture, and proprietary materials.

Custom deliverables specifically created for a client may be subject to the ownership or usage rights stated in the applicable proposal or agreement.

XylarFlux builds systems designed to achieve agreed business objectives and deliver practical operational value.

However, no specific revenue increase, cost reduction, lead volume, conversion rate, ROI, or other business outcome is guaranteed.

AI systems may occasionally produce inaccurate or unexpected outputs and should be configured and reviewed appropriately for the client's use case.

Clients are responsible for ensuring that their use of the systems complies with applicable laws, regulations, industry requirements, platform policies, and their own customer-consent requirements.

XylarFlux may provide technical implementation but does not provide legal, tax, financial, medical, or regulatory advice unless expressly agreed in writing.

Each party agrees to reasonably protect confidential information received from the other party and to use it only for legitimate purposes related to the business relationship.

This obligation does not apply to information that is publicly available, independently developed, already known without confidentiality obligations, or required to be disclosed by law.

Services are provided based on the agreed scope and requirements.

Except where expressly stated in writing, XylarFlux does not guarantee uninterrupted operation of third-party services or specific business results.

To the maximum extent permitted by applicable law, XylarFlux disclaims implied warranties not expressly provided in these Terms.

To the maximum extent permitted by law, XylarFlux shall not be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost revenue, lost business opportunities, or loss of data arising from the use of our services.

Any liability arising from a paid engagement will be subject to the limitations and terms of the applicable agreement and applicable law.

For refund and cancellation terms, please see our Refund & Cancellation Policy.

In summary: the free Systems Audit has no payment to refund; custom project payments relate to work, implementation, and milestones; work already completed is generally non-refundable; monthly services can be cancelled for future service periods; the current paid monthly service period is generally non-refundable; and if XylarFlux cannot complete an agreed project because of an issue caused by XylarFlux, XylarFlux will work toward an appropriate resolution, which may include a refund for the undelivered portion where appropriate.

Either party may terminate a project or ongoing service in accordance with the applicable agreement.

XylarFlux may suspend or terminate services where there is non-payment, misuse, unlawful activity, prolonged client inactivity, or a material breach of these Terms.

Termination does not eliminate payment obligations for services already performed or amounts otherwise due.

XylarFlux may update or improve its services, systems, processes, or technologies over time.

Material changes to an agreed project scope will be handled through the applicable proposal, change request, or written agreement.

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law principles.

We may update these Terms from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.